When people think of luxury service, the name Four Seasons is likely among the top brands that come to mind. It took Isadore Sharp 40 plus years to go from start-up to number one. I'm grateful that Mr. Sharp decided to let us in on how he did it, since I for one always am looking for ways to provide my clients with the best service. I also look at profits from my real estate business as a direct benefit from putting my client's needs first. It is reassuring that this formula works right from the beginning, since it is what I've based my business on.
So, if you are in a service business like I am, I would highly recommend reading "Four Seasons: The Story of a BUSINESS PHILOSOPHY". There are nuggets of excellent information about working with clients, partners, as well as employees.
I would love to hear what you think of this book.
No comments:
Post a Comment